Privacy Policy

Velo Digital is an AI automation and web development agency based in Durban, KwaZulu-Natal, South Africa, operating under the domain velodigital.agency.

We are the responsible party for the personal information you provide to us, as defined under the Protection of Personal Information Act, 4 of 2013 (POPIA).

If you have any questions about this policy or how we handle your data, contact us at veelen@velodigital.agency.

We only collect information you voluntarily provide. This includes:

• ·Your full name
• ·Your email address
• ·Your company or business name (optional)
• ·The message content you submit via our contact form

We do not collect sensitive personal information, payment details, or any data beyond what you choose to submit directly.

We also use essential cookies to keep the website functional. These cookies do not track your browsing behaviour across other sites and are not used for advertising purposes.

The information you provide is used solely to:

• ·Respond to your enquiry or message
• ·Schedule and manage strategy calls you have booked
• ·Follow up regarding services you have expressed interest in

We will not use your information to send unsolicited marketing communications without your explicit consent.

Your personal information is never sold, rented, or traded to any third party. Full stop.

We may share your information with trusted service providers (such as email delivery platforms) strictly to facilitate our response to you. These providers are bound by their own privacy policies and are not permitted to use your data for any other purpose.

We retain contact form submissions and related correspondence for as long as reasonably necessary to manage the business relationship or respond to your enquiry. If you ask us to delete your information, we will do so promptly unless we are legally required to retain it.

As a data subject under the Protection of Personal Information Act, you have the right to:

• ·Know whether we hold personal information about you
• ·Request access to that information
• ·Request that we correct or delete your information
• ·Object to our processing of your information
• ·Submit a complaint to the Information Regulator of South Africa if you believe your rights have been violated

To exercise any of these rights, email us at veelen@velodigital.agency. We will respond within a reasonable timeframe and no later than required by law.

This website uses essential cookies necessary for it to function. We do not use third-party advertising cookies, cross-site tracking cookies, or analytics cookies that profile your behaviour.

You may decline non-essential cookies via the banner shown on your first visit. Declining cookies will not affect your ability to use the site.

This website contains links to third-party services, including Calendly for booking strategy calls. Once you leave our site, this privacy policy no longer applies. We encourage you to review the privacy policies of any third-party services you use.

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of the site after an update constitutes acceptance of the revised policy.

For any privacy-related queries, requests, or concerns: